Finding the right questions to ask can be challenging. We've gathered a collection of frequently asked questions from our clients to assist you on your journey.
We would love you to join our Nasrani care family.
You can start your journey one of two ways.
- Fill out our online Enquiry Form on our website.
- Call us on 0403 803 340
From there, you will be contacted by one of our friendly Service Representatives who can arrange to come out to you, cost and obligation FREE, for a chat.
Nasrani Care is a nationally recognised and registered NDIS service provider for clients with NDIS funding. We can also provide services to clients who wish to pay privately at a discounted rate.
Yes!
As of 2023, Nasrani Care can now offer Support Coordination to the extensive list of services and supports we provide. To find out more you can speak with your Client Services Manager or call our office on 0403 803 340 and our friendly reception staff will connect you to our helpful Service Representatives.
As one of Australia’s fastest-growing service providers, Nasrani Care always seeks new members to join our team. We welcome all employment enquiries. Some of our most regularly sought-after roles in our team are; Disability Support Workers, Client Services Managers and Rostering. We also offer traineeships for Disability Support Workers just starting their care journey.
If you think you have what it takes to be part of theNasrani Care family, head over to our JOIN OUR TEAM page and fill out our online job application: https://nasranicare.com.au/contact-us/
Nasrani Care prides itself on our Rapid Response Policy. We guarantee to contact you within one week of your enquiry. We do our utmost to have your services and supports in place within 2-4 weeks of your initial contact with one of our Service Representatives if your funding is already in place.
Don’t have your funding yet? That’s okay, we can help with that too. Our friendly Service Representative can assist you, obligation FREE with NDIS funding application.
Nasrani Care uses the “Best Fit Practice’ method to ensure you are happy and in control of all services and supports you receive with us, including those who take care of you.
During your initial consultation with one of our Care-Coordinators, they will take the time to get to know you and learn what you wish to achieve from our services, your personal interests, preferences and needs. They will then work with our Client Services Management team to find the most suitable Support Worker/s for you.
If you are not happy with your Support Worker/s, we will always do our best to immediately replace them for you and find a suitable replacement without question or judgment.
A Nasrani Care, Care Coordinator is personally assigned to all Disability Care clients. The role of your Care-Coordinator is to oversee all your applications, services, funding and anything else you may need in the way of support.
No more being passed around from person to person! Once you join the Nasrani Care family, you will have your own one-stop contact for all your questions, assistance and communications.
A Nasrani care, Care Coordinator shows you how important you are to us and how dedicated we are to providing each client with personalised care and attention.
Your Service Representative will discuss with you the minimal cost of this service, which is included in your NDIS funding, so no out-of-pocket expense for you.
Absolutley!
We are all about inclusion for all at Nasrani Care..
Nasrani Care employs staff from a variety of different cultural backgrounds and spoken languages.
No matter your culture or diversity, Nasrani Care will go above and beyond to care for you with respect, understanding and inclusivity.
We value all our clients and will always use our “Best Fit Practice” policy to find the right Home Support Worker for your needs.
There are many ways one can access assistance with Nasrani Care. Not only do we provide privately funded Disability and Aged Care services, but we are also registered with the NDIS and the Home Care Package Program.
Our goal is to maximize funds provided through these programs. Alternatively, we can also provide Aged Care clients who are approved and awaiting the assignment of a Home Care Package a reduced fee option. This can often be helpful for those who need assistance now but are facing a long wait.
All our fees and charges are in line with HCP and NDIS guidelines